Gathering Information That’s Most Useful to YOU

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on May 7, 2012

What information could help you better identify your ideal customer or product/service?  One of the most powerful yet under-utilized tools in QuickBooks and Point of Sale (POS) is Custom Fields.   You can use Custom Fields for Customers, Vendors, Employees and Items.  I found when looking closer at my ideal client that I needed to track additional information. So, I set up Custom Fields to help me.

Start by asking what characteristics do your ideal customers have in common – do you even know? For instance,  you might want to know how they found out about your company  (such as newspaper, radio, flyer, referral, Facebook, LinkedIn), their industry, favorite team, favorite product, region, type of car, pet, demographic information (like gender, nationality, education level, homeowner/tenant, marital status) or even why they found you (i.e. what problem, need or desire brought them to you – shopping, emergency, specific product or product line, …) etc.

When examining your ideal product/service (or mix of products/services), you may find you need to get more specific. Perhaps you might want to track color, size, type of material, consignor, whether this is a monthly service or an emergency type of service, etc.

There are a few differences with Custom Fields between the different versions of QuickBooks.

  • In Pro/Premier, you can have up to 7 Custom Fields for a Customer and 5 for Items.  In Enterprise Solutions, you can have up to 12 Custom Fields for Customers and 15 for Items.
  • In Enterprise, Custom Fields can be required, which guarantees that employees fill in certain data.
  • In Enterprise, you can specify the type of data. This is a huge benefit for owners who use Custom Fields.  You can even have a drop-down list so employees can simply choose from a set list.  This eliminates inconsistent data entry. Just think of how many ways a person can enter a date, phone number, or name. (Date could be entered as June 15, 2010, june 15, 2010, or 6/15/10). Any time the data is entered differently, it’s treated as a different entry. Drop-down lists ensure uniformity so that data is not entered in different ways and can speed up data entry.

To create a Custom Field for a Customer, click on the Additional Info tab, click on Define. Type in the name you want to appear on the label for the Custom Field (e.g. birthday).  Click which list this is for (Customer, vendor, employee); you can use it for all three.

 

 

To create a Custom Field for an Item, double-click on the Item then the Custom Fields button then, click on Define. Type in the name you want to appear on the label for the Custom Field.

 

In Point of Sale, go to your Company Preferences. In the General Section, you can change Field Labels for whatever you need, just be sure to check the Use box so it shows up in your screens.

If you have lots of Customers or Items to edit after you set up the Custom Fields, consider using the Add/Edit Multiple Lists feature.

For more powerful information, use these Custom Fields in transactional documents (such as Estimates, Sales Orders, Invoices, Sales Receipts) and reports.

  • If the data is entered in the Customer/Item record, then when you add that field to an invoice, Sales Order or Purchase Order, the data will automatically fill in.  (If you enter that information when creating the document, it will not be stored with the Customer/Item record.)
  • You use Custom Fields in the headers of Invoices, Purchase Orders, Sales Orders for Customers or as a column for the body of the document for Items.
  • To get sales dollars associated with the Custom fields, you MUST use them on your Invoice or Sales Receipt (does not need to show on the customer copy). Then you can get data to help you analyze your top Customers, Products/services.  So, if “region” was a Custom Field for your Customer and it was used on the header of an invoice, you could generate a report that breaks down sales by region reports.
  • When used in Customer/Item records, you can pull in the Custom Fields on List reports.

Contact our office if you have any problems using the Custom Fields.

So now what can you learn about your ideal customer, product or service?

 

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My Ideal Business

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on May 3, 2012

If you could wave a magic wand and work with any client you wanted, who would they be and what would your business look like? It’s a fun exercise and gets the juices flowing again if you have been feeling less motivated in your business lately.

Ideal Customer/Client

Let’s begin with your current client base. You may want to create a report of customers that you had in 2012 and list them by revenue collected. Who are your top revenue-producing clients? Are they easy to work with? Do you love the work you are doing with them? If so, you may want to find out a little bit about the type of client you enjoy working with so that you can find more of them in 2012.

Are they male or female? In a particular industry? Have a particular personality trait? Enjoy the same hobbies you do? Have kids? Are they from your alma mater? Do they live in a certain neighborhood that you enjoy?

Look to see if your top clients have characteristics in common. You are beginning to make a picture of who you best work with.
The questions are endless, and you may need to ask quite a few of them before you stumble on what your top clients might have in common. Perhaps they are all dog lovers, pilots, or football fans. Perhaps they have all been in business for less than five years. Perhaps they are all transplanted from the south. Once you see the connection, you will have some freedom and a clear direction to find more people just like them.

Ideal Product/Service Mix

Also take a look at what services you like to deliver best. Once you’ve been in business for a while, you may have some work that’s not your favorite, but you keep doing it for the money. In 2012, think about how you can proactively attract clients that need the type of work you love to do. Work that challenges you, is interesting, and is profitable will keep you from burning out. Plus, it will help your entire business and your other clients to seek clients that energize you because you will be happier.

Start by creating another report that shows you revenue by service or product line. What would the ideal mix be if you could wave your magic wand again?

The intersection of your ideal client and your ideal service/product revenue mix is the sweet spot you want to aim for this year.

It’s a simple exercise, yet a very powerful one. Wave your magic wand and think about what would really fulfill you as a business entrepreneur. Then take the first step to creating a business full of the ideal client and ideal work of your dreams.

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Do You Know the Lifetime Value of Your Client?

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on April 23, 2012

How much is the average client worth to your business? Not just per project or even per year, but for the lifetime of your business. Calculating the lifetime value of a client is an eye-opening exercise I recommend to every small business owner.

Repeat business

Let’s take several examples. A client who eats a $15 lunch at your restaurant every Monday is worth $780 for one year and $2,340 for three years. It really adds up, doesn’t it?

A personal services business, such as a chiropractor, massage therapist, manicurist, or hair stylist has a similar business model where hopefully they can attract repeat clients. A client who gets a $20 manicure once every two weeks is worth $520 per year and $2,600 in five years, and that does not include the tips. Grocery stores, hardware stores, clothing stores, and office supply stores are just a few industries with similar models.

Large purchase with add-ons

Some businesses rely on a larger but less frequent purchase than some of the industries listed above. This may include furniture stores, airlines, and computer sales. Many of these larger purchases can be increased by adding service contracts, delivery charges, financing charges, and by selling more items.

Some businesses will benefit from becoming aware of the lifetime value of their vendors, partners, and employees. For example, contractors are often reliant on their subcontractors to deliver great services so they can complete the construction projects. Landscaping firms make great partners with nurseries and bring them much business. And employees who sell and close large contracts can have a lifetime value to your business of millions in some cases.

Referrals

One way all businesses can increase the lifetime value of a customer is by counting the amount of referrals the customer sends you. Let’s say Marni spent $500 with you. She was so impressed with you that she sent three clients your way. They each bought $1,000. Marni is now worth seven times what she originally purchased from you: $3,500. When each of these new clients refer more people and buy more in subsequent years, Marni’s value to your business gets bigger.

This might just have you treating your clients like Marni with a lot more respect!

Multiple service lines

The more products and services you offer, the greater your opportunities for increasing the lifetime value of your customers. Let’s say Katie buys a $500 product from you in January. In May, she comes back and wants the $2000 service you talked about in a newsletter you sent her. She’s so happy she refers two clients to you that buy $1,000 apiece. What can start out as a $500 client has now morphed into a $4,500 client and can easily mushroom into a five-figure client by the end of the year. I’m sure it’s happened to you over and over again.

Take some time next week to create a spreadsheet that shows you the lifetime value of your clients. I’ll think you’ll be pleasantly surprised to see how valuable your current clients really are. If you need help with the calculations, let us know. We’re here to help.

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What’s Your Most Profitable Type

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on April 18, 2012

An underused feature in both QuickBooks and Point of Sale (POS) is Type. This feature can help you identify your most profitable type of customer. Both products have reports to show Sales by Customer Type. This can be a great way to see which type is generating the highest revenue for you. You could then do more targeted marketing – where to advertise, what associations to join, what media works best for that group. This type of information can help work smarter, not harder and improve your bottom line. You can also filter other reports by type.

POS has only Customer types, but QuickBooks has Customer, Job and Vendor types. All 3 can be very useful.

Even if you have only 1 or 2 types, it still helps you narrow down the list. But if you really want to identify an ideal client, it helps to have more than 2 types. Here are a few examples:
• Consumer, Business
• Industry sectors
• Retail, Wholesale
• Geographic location
• Government, Non-profit, Commercial
• Suburb, City

In QuickBooks you can also have sub-types.
• So, if you have a consumer customer, perhaps a key demographic information such as gender or age group or even relationship (family, employee)
• Retail – What type of retail? Food, hardware, pet supplies, beauty products
• Wholesale – perhaps region, type of store, size of store
• Non-profit – perhaps more specific – associations, hospitals, schools (even type of school)

QuickBooks often has source of lead for Customer Type. Personally, I prefer to use a custom field for source of lead so I can be more specific about the type of client

In QuickBooks, you can also have Job Types (and sub-types). This helps you see what types of projects are profitable (or not). The more specific you can be, the better you can identify a profitable niche and better target your marketing.
• Decks, Kitchens, Bathrooms
• New construction, remodel
• Logos, Brochures, PR
• Property Management, Fix ‘n Flip

You can even use Vendor Types (and subtypes) to help you quickly generate lists. Some examples would be:
• Type of subcontractor (electric, dry wall, paint)
• Type of supplies – home accessories, jewelry, pet accessories, organic food
• Tax Agency, Supplier, Bank
Again, you could add region or some other helpful delineator if you want to use a combination of type and subtype (for instance, subcontractors in given regions)

So here’s how you set them up.
• In QuickBooks, you can select Add New when you are in a customer, job or vendor edit screen (on left) or you can click on Lists>Customer and Vendor Profile Lists

 

In POS, you set this up in the Company Preferences>Customer

 

Both in QuickBooks and POS, you then have a drop-down list from which to choose.

 

 

Let us know if you would like assistance in setting them up (we can give you tips on quickly updating your customer lists) or getting special reports.

 

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Are You Working on All the Wrong Things?

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on April 4, 2012

Have you ever gone through your list of things to do and looked for the easiest thing to knock out first?  Have you ever been moody when you’ve looked through your tasks and said to yourself, “I don’t feel like doing that one, that one, or that one?”  Do you have some items on your to do list that have been there for a while (like months)?

If so, you’re not alone.  However, you may be working on all the wrong things.  One of the top time management secrets that smart business owners implement is to prioritize their tasks in a very special way:  by the highest payback, and not the biggest sense of urgency.

The hard truth is we may not be able to get to every single thing we want to do, especially those of us who are creative business owners who have an idea every minute!  You may have a lot of them captured on your to do list, and some may still be swimming around in your head.

One of the ways that you can choose your opportunities and slim down that ever-growing to do list is to understand the concept of return on investment.   For each task, how much money could it bring you if you did it?  Some of the items that are not urgent but incredibly profitable are often the items we’re too exhausted to do once we complete all the required client and compliance work we need to do.

The successful business owner will make time for those profitable but not urgent activities.  In fact, they will do them first thing in the morning before checking their email or returning calls.

Here’s an exercise to try on your own to-do list.  Assign a dollar value to each task on your list in terms of revenue potential or cost savings.  If you got to that task, how much could it save you or make you?

Then the fun starts.  Sort your to-do list by this new dollar value column you just added.  Sort the highest payback tasks to the top and the lowest payback tasks on bottom.

What’s jumping out at you on the top of your list that you’re not getting to?  Can you find a time on your calendar to do it this week?

When we step back, become more proactive about insisting that we get a return on our time for what we’re doing, we can make a really huge difference in our bottom line.  It’s as simple as assigning some values to the tasks on our to-do list, and then re-sorting them by that value.

However you identify them, the goal is to bring to our attention the highest potential revenue opportunities so we can act on them.   Even if you only get to one more per week than you are currently doing, you’ve made wonderful progress.

It may take some discipline to resist tackling the urgent tasks.  When we accomplish our urgent tasks, we feel needed.  We love rushing to the rescue of clients that need us. When we attempt our high-dollar tasks, it may be a little uncomfortable, even scary.  So that’s why we avoid them.

Prioritizing is something we all have to do, since we live in a world that competes for our limited time.  Prioritizing by highest dollar return on investment is something the most successful business owners do, even if it feels a little uncomfortable in the process.

When we do the serious work of choosing what is really going to move our business forward, we will see the changes in our revenue.  If we can help you with any of your high-payback tasks, let us know.

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Accept Payments On The Go With Intuit GoPayment

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on March 26, 2012

Who doesn’t want to improve their cash flow? There are many ways to do this, including more persistent collection methods, timely invoicing, and the occasional sale. If you have a merchant account through QuickBooks, you’ve probably found that that helps, too: If your customers can pull out the plastic to take care of a bill, some of them will be more likely to settle up fast.

But what if at least part of your business is done on the road, at places like trade shows, craft fairs, and business conferences? You’ve probably lost sales because you couldn’t accept a credit card . Or lost time because you had to wait until you got to the office to enter the credit card payment and the card was declined.

Intuit has solved that problem, elegantly and economically, with its GoPayment solution. All you need is a supported mobile device (the list keeps evolving), a small card reader, and the app (also free).

Figure 1. The GoPayment card reader attaches to your mobile device.

An Inexpensive Tool

You’ll have to supply the mobile device, but there are no setup or monthly fees. Credit cards supported include Visa, MasterCard, Discover, American Express, Diners Club, and JCB. You can also accept signature debit cards.

There’s no contract, so no cancellation fee. Credit card fees apply, though – these are often based on volume of business.

Entering a transaction manually is as easy as it is with a desktop-based merchant account. Fill in the blanks and press Charge, and your transaction will be transmitted (for a higher fee).

Swiping the card will save you time and money. The fields on your device screen will be automatically populated with the credit card data grabbed by the reader. Press Charge, and your transaction will be authorized (or not), with the money moving into the bank account you specified (can take 2-3 days). You can also send a receipt to the customer by email or text.

Figure 3. GoPayment gives you an acknowledgement and an authorization ID when a charge goes through.

Your GoPayment data can be viewed on a password-protected website, or it can be downloaded to QuickBooks.

Flexible and Secure

GoPayment supports several of the most popular mobile devices, including:

  • Apple: Numerous versions of the iPad, iPhone, and iPod Touch
  • Blackberry: Multiple Bold, Curve, and Tour models
  • Android: Several HTC, Motorola, and Samsung smartphones

For a complete list, go to the Intuit GoPayment site.

Intuit secures your data using the same strict standards employed in online banking. Users on your account have their own unique user names and passwords (your company can have up to 50 users). And Intuit offers live phone support 24/7.

While there seems to be an app for everything, some are actually useful. GoPayment is one of these. It solves a mobile sales problem in a smart, simple way, and provides an innovative solution to part of your cash flow problems. If you have questions about this service, want to see if it will work for your business, or would like sign up, call us and we’ll be happy to help you.

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Portable Productivity: Smartphones Do Invoices, Expenses, Time Billing

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on March 23, 2012

These three web-based apps – accessible via your smartphone — provide mobile access to QuickBooks data.

How many times have you been out on the road or at a client site and wished you had easy access to your QuickBooks? Intuit and third-party developers have built online apps that fill in some of the gaps. These add-on solutions exist on websites, but they can collect data and synchronize it with desktop QuickBooks. So can that iPhone or Android that’s sitting on your desk right now.

Many Mobile Applications

To find these apps, go to the Intuit App Center and click on All Apps. There are dozens of them, arranged by category (Billing and Invoicing, Customer Management, Inventory Management, Apps by Intuit, etc.).

Your first stop should be at Intuit’s QuickBooks Connect (this is the name of the online application that you’d use on a remote PC or laptop; the name of the smartphone app is QuickBooks Mobile). This app gives you easy access to your customer and sales data when you’re away from your office.

Figure 1: QuickBooks Mobile, shown here on the Android operating system, gives you sales tools when you’re away from desktop QuickBooks.

Remote Sales Tools

 Whether you’re working in web-based QuickBooks Connect or on a smartphone, your data and transaction options are similar. QuickBooks Connect has a few more features, like an Item List and Customer Center, but both let you:

  • Access multiple company files
  • View, add, and edit customers, estimates, invoices, and sales receipts, using QuickBooks’ custom templates
  • E-mail these forms to customers

QuickBooks Mobile and QuickBooks Connect use the Intuit Sync Manager – located on the desktop where QuickBooks is installed — to keep data current everywhere. That computer must be running for syncs to work.

Figure 2: You can create and e-mail invoices from QuickBooks Mobile.

 A 30-day free trial is available and Enterprise users may be eligible for to use this service for free. Check with us first.

Manage Travel Expenses

 Concur Breeze grabs the data you need (customers, employees, jobs, etc.) from QuickBooks to record expenses on the road. You can enter charges directly into a form or snap a picture with your phone – it’ll be attached to your expense report. These charges are then sent to a report template that thoroughly documents the charge, letting you specify variables like the trip purpose, travel policy type, project and client. The status of your approval and payment are also included here.

You can send travel itineraries from your free TripIt Pro account and credit card charges directly to an existing expense report to accelerate the process. And once an expense report is approved, money can be moved automatically from the designated company bank account to an employee’s account. Free 30-day trial.

Figure 3: Concur Breeze provides mobile expense management.

 Mobile Time-Tracking

 If your company has employees or contractors who work remotely and submit hours for approval, consider eBillity Time Tracker for Intuit QuickBooks. After it pulls in customers, service items, and employees from QuickBooks, you can invite workers to track their time on their smartphones by either entering it manually or using the timer, and then sync it with the online application.

Mobile workers can use the application in offline mode; entries are uploaded when they reconnect. Prices start at $10/month for Admin and one user.

Figure 4: eBillity Time Tracker for Intuit QuickBooks is a great companion app for remote workers.

 The Cloud = Convenience And Accessibility

 Synchronization – especially across three or more devices – is a simple concept whose implementation can be not-so-simple. We can help you determine which apps make sense for you and get them up and running.

Integrated, web-based applications accessed by whatever computing device happens to be nearby are the essence of cloud-based accounting. Intuit and its companion mobile apps offer the convenience and accessibility that the Internet is making possible.

If you have questions or are interested in any of these applications, please email or call us. We are your partner in building a successful business.

 

 

 

 

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What’s Your Opportunity Number?

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on March 7, 2012

Is your revenue increasing or decreasing every year?  There are many factors that can cause your revenue to slide, and one of them I’d like to introduce is your opportunity number.

Your opportunity number is the smallest amount of business you’re willing to take on when you take on a new client.  Here’s an example: if you have a ten-hour minimum per client engagement and your hourly rate is $300.00, then your opportunity number is $3,000.00.

Going after a business opportunity that is too small could actually cause your company to earn less.  Since our limited resource is time, we can either spend our time going after small fish or big fish.  If we want our business to grow, we need to let go of the small fish.    In our example above, it’s not worth it to you to sign up a new client for less than $3,000.00.

Define your own opportunity number

The first action item is to set your opportunity number if you don’t already have one.  Take a look at your average annual revenue per client for last year or the last twelve months.  Continuing our example, let’s say it’s $10,000.00.   You always want to be striving to increase your average annual revenue per client year after year, in most cases.

Your opportunity number and your revenue per client are related in an important way.  If your opportunity number is too low, it can drag down your revenue per client average.  That means it’s going in the wrong direction.

Evaluate your opportunity number

If your opportunity number is too high, you may be walking away from business that could be profitable after a period of time.  It’s possible once you build trust after doing a small engagement that the client will come back for more.  So it’s important to factor in the potential.

If you have a sales team, you may have a different opportunity number for each sales person and yourself.  They may have more time to pursue a larger number of smaller deals.  If you have lots of leads and less time, then you want to find a way to work on the largest opportunities by qualifying those leads, estimating the potential revenue, and comparing that to your opportunity number.

Once you implement your opportunity number, you might free up quite a bit of time.  You’ll have more time to go after the larger opportunities while giving yourself permission to “throw the small fish back in the pond.”

Seizing the opportunity

There’s nothing wrong with taking your opportunity number a step further and proactively seeking power clients and deals that will net far more than your opportunity number.  I have one client that doesn’t look at deals unless they have a $1 million potential.  His opportunity number is $1 million.

Let us know if we can help you calculate yours.

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What Are You Costing The Business?

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on March 2, 2012

Have you maximized your investment in QuickBooks?  There is so much this software can do to help you run your business better that goes unused.  For many, it’s not knowing that QuickBooks has that capability or some may not think it important to track certain data and others simply don’t know how due to lack of training.  QuickBooks can help you analyze your current situation and help you strategize for moving forward.

Have you stopped to ask just what this could be costing the business?  Probably not or, as is often the case, the cost is underestimated.  Here are some questions you can ask and the answers can be found in QuickBooks with the right setup and utilization:

  • Are you even in the version of QuickBooks that works best for your situation?  I find many are not.
  • Have you really taken a close look at who your most profitable customers are? While the top 1 or 2 you often know, you might be surprised at who else is in your top 20%.
  • Just because the total sales or income is high, doesn’t mean your profit is high.  What were your costs for that customer – direct costs (like materials purchased or manpower) or indirect like overhead or your time?  Sometimes, the costs are so high that your top revenue-producing client may not actually be one of your more profitable.  There are several different ways to track costs (which is another issue unto itself), but I find these costs are often underestimated.  Some just look at direct costs, some don’t track all the time or costs – you could be losing money – ouch!
  • Are you tracking your indirect costs?  I’ve started being much more specific so I can track better – it’s been a real eye-opener.
  • Have you looked at what type of customer is your ideal?  It might be by industry, size, location, or particular need.  I find this feature often goes unused. It can also change as your business continues to evolve, technology changes and the economy changes.
  • And what about your products and services?  Have you taken the time to look at which ones are most profitable?  I was shocked when I added both my overhead and my time to a couple areas in my business –  I will definitely be re-evaluating!
  • Have you taken a look at the different marketing channels you are using to see which ones have the highest Return on Investment (ROI)?  Time spent on these areas are often ignored. Did you know that there are ways to track this information in QuickBooks?
  • Do you know which customers come from which marketing channel?  Again, it can help you determine ROI and you can track it in QuickBooks.
  • Are some of your procedures taking longer than needed?  I find that there are many ways you can streamline in QuickBooks that could save time and many have never analyzed the cost to do it the “slow” way.  Time is frequently an under-valued component – especially if it’s a family member or salaried employee.  What other project or task could you (or the person in QuickBooks) do with that extra time?  Perhaps marketing the business or developing a service. If it’s a family member, perhaps they could spend more time with family and have less stress.  If you pay an employee or independent contractor you have a direct cost for this procedure.
  • Are you doing double-entry?  I find sometimes a transaction is being handled in one place and then it needs to be entered in QuickBooks.  Double-entry takes time and often has mistakes.  Is there a way this process could be streamlined?
  • Sometimes there are ways to automate procedures – you save time because the automation takes care of it for you and prevents mistakes which cost both time and money.
  • There are a myriad of ways some procedures can be streamlined and sometimes it means buying a product or service to integrate with QuickBooks, but the result could be a big savings.
  • I find many users don’t know all the reports that could help them in QuickBooks or, don’t know how to customize the report to show them the data they want in a more meaningful way. The reports can help you make better decisions and even help you determine the direction for your company.

If you would like help evaluating how you can use QuickBooks better to help your business, email us at info@muirassoc.com.  We have a tool we use to help analyze setup and then we can advise from there.

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Budgeting in QuickBooks

by Monica Mitchell Muir, Advanced Certified QuickBooks ProAdvisor on February 29, 2012

An under-used tool in QuickBooks is the Budget and this is a good time of year to set it up. I know many businesses don’t even take the time to work on a budget. But your budget is a powerful feature that can help you in a few ways. First it helps you control your costs. I realize some costs are hard to estimate especially as we see gas prices going up. But it still helps give you some guidelines in operating your business. You can also use it as an incentive when you’re looking at certain goals that you’d like to achieve in your business.  A phrase I like is you can’t hit a target you can’t see. So having a budget helps you view those goals. ..  It can also be a jumping-off point for discussions about long-term planning.

I’ll go through the steps today for setting up a budget for your company based on income, cost of goods and your expenses. But for those of you who use Classes in your QuickBooks, you may also want to do a budget for each Class.

To get started, click on the Company menu. Select Planning & Budgeting, and then Set Up Budgets. If you’ve already set up a budget, that one will appear. You’ll be able to edit it or create a new one. If you haven’t created a budget, the window shown in Figure 1 opens.

Figure 1: You’ll start working on your budget by selecting its year and content.

Select Profit and Loss to include all of the previous year’s activity and click Next.

On the next screen, you’ll also be able to include the criteria, (Customer: Job or Class),so you can budget for individual customers/jobs or classes instead of by account only. Leave this box unchecked for now. Click Next.

Determining the Content

Next, you’ll indicate whether you want to start from scratch with your own figures or let QuickBooks pre-populate your budget with last year’s numbers.  Sometimes I let QuickBooks populate just to get an idea, but you don’t have to keep it.  But I know many businesses prefer to simply start from scratch which is what we’ll do for this example.  Select Create budget from scratch. Click Finish. A window similar to the one shown in Figure 2 opens.

Figure 2: Budgets in QuickBooks are account-based, so yours will be set up that way.

Click on Rent Expense and enter 3,500 in the January column. Hit Tab. You’ll notice that the Annual Total column changes to reflect that entry. If you expect that your number will fluctuate over the year, continue to enter those figures in the month columns. If it will remain the same, click Copy Across in the lower left corner. Every column (except for Annual Total) now displays 3,500.  (If you would prefer to enter in an annual total and have QuickBooks spread the amounts across the months, click on Help> Send Feedback and let Intuit know.  It’s definitely on my wish list.)

When you’re satisfied with your budget, click Save. You can easily access and edit it anytime from the Company menu.

More Budgeting Tools

QuickBooks’ budget flexibility doesn’t end there. Let’s say that your major office supply vendor has just lowered its bulk prices by 5%, halfway through the year. It’s easy to make this change to your existing budget. Click the Office Supplies row, and then click on Adjust Row Amounts at the bottom of the screen. The window shown in Figure 3 opens.

Figure 3: Need to make a global dollar amount or percentage change to a row? QuickBooks makes this easy.

At the top of the window, you can choose to have the change begin at the first month of your budget or at the currently selected month. Check one of the two buttons below that to indicate whether you want an increase or decrease, and then enter the numerical value in the box.

Tip: Want to start over? Click on the Clear button in the lower right corner. This deletes all of the data in the current page of the budget.

To switch back and forth among budgets, click the arrow under Budget in the upper left corner of the window. A list of your budgets drops down. To build a new one, click on the Create New Budget button in the upper right corner.

Seeing the Fruits of Your Labor

Keep in mind that you can only create one budget per fiscal year for each account, customer or job, and class combination, as shown in Figure 4. This still gives you a lot of budgeting power.

Figure 4: You can create one budget per fiscal year for each unique combination of accounts, customers and jobs, and classes.

Of course, the real power of QuickBooks budgets lies in its budget reports. Using these, you can get an instant, insightful look at how your income and expenses are performing. Go to Reports | Budgets and Forecasts to find them. They include Budget Overview, Budget vs. Actual, and Profit & Loss Budget Performance. Below is a sample (I realize the numbers may not be realistic, but you can see what type of information this report contains).

If you need help working with the budget features in QuickBooks, let us know – we’ll be happy to assist.

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